CRM (Customer Relationship Management) software is a powerful technology solution designed to help businesses manage and analyze interactions with current and potential customers. At its core, it centralizes customer information—contact details, communication history, purchase records, preferences, and support tickets—into a single, accessible database.
Web applications are dynamic, browser-based software solutions that deliver interactive experiences without requiring installation. They enable real-time collaboration, cross-platform accessibility, and centralized data management, revolutionizing how businesses and users interact online.